Terms of business and privacy policy
Your Films, Videos, Photos and Sound Recordings
I appreciate the value you place upon your personal memories and archival material. Your original material while in my possession will be cared for as if it was my own. Your material is checked and cleaned and equipment is tested with my own media and cleaned before processing yours. My aim is to get the best possible transfer to computer and without damage to your original material, though for many reasons this is something I cannot absolutely guarantee.
My Archive
Computer files for each project are retained for a short period after completion should you feel there is a problem with your final CD/DVD. Once you are satisfied with the result, the only material I will likely keep in my archive will be a digital master copy of your finished disc/s , should you need more copies. But please, for your own safety, do not rely on my archival storage as your backup. Any such physical or digital material may be destroyed or deleted after a reasonable period at my discretion, but before doing so I will reasonably attempt to make contact with and notify you.
Care of Media
Though I take utmost care with materials and processes, I cannot make absolute guarantees against accidents, problems caused because material may be deteriorated in some way or be responsible for transport and shipping problems. Though I do endeavour to minimise risks as much as possible.
Copyright
Please be aware that the copyright ownership of any recordings you possess is generally held by the person who originally recorded or produced it. If the original has been made by someone in your family then your family or a family member likely holds the right to reproduce it. If I transfer and restore this for you I hold the copyright to the resulting work, but in most cases I choose to waver my right. Provided you are not planning to gain any manner of commercial benefit, paid or otherwise, from the work I do for you. If this is your intention, you must discuss this with me before proceeding.
If you ask me to transfer and/or restore such as a commercially produced record or video etc., I can only do that if you personally own the original copyrighted recording that you are supplying to me for transfer. You must not reproduce and provide any physical or digital copies to family and friends etc. of the restored recording I supply to you, even for free . Plus you must not sell or give away the original.
I reserve the right to refuse to proceed with part or all of the requested work if in general I have concerns about copyright status or ownership etc of any original audio or visual recordings provided. If you have any questions about any of this please feel free to contact me.
Privacy
I will never divulge your personal details or infringe copyright on your media and material held by me without your permission. Any physical or digital copies of media I may hold in storage will not be made available to a third party.
